2-way live chat for universities & agents

When I was leading international recruitment for universities one of the hardest parts of the role was managing speculative emails from agents that wanted to work for us. Most emails promised the same thing - lots of students and quickly. And at one point I was getting ten of these every week.

The volume of requests made giving agents a fair-go difficult. It was remarkable just how hard it was (and still is) for agents to advance their partnerships. The best universities are basically “full”, with a small fraction of the world's 30,000+ agencies having snaffled-up a majority of contracts.

For new & ambitious agents, getting heard is really difficult. Often the only answer is to sub-agent or go through aggregators.

That’s why we’re making it simple for agents and university users to discuss possible partnerships, share files, and make commitments to deliver.

We already offer unique digital commission agreement capability that allows either agents or universities to initiate offers to recruit. (e.g. "We'll find 10 Business graduate students from Sri Lanka - which US colleges want us to source some of these for them?")

And now we’re rolling-out live chat to make agreeing terms and sharing docs simple and quick. It'll cut down on laborious admin tasks that so often get switched to shared email inboxes or fall to a hapless team member doing 3 people's jobs.

Feezy’s live chat deploys in December and will be offered free to all users at that time. University users will be able to decide which agents can “see” them and initiative chat, and agents will be able to initiate conversations with any partner universities and any universities that have made themselves visible to them.

And of course universities can use the chat to engage their current partners in real-time, providing rapid replies and support from a single interface. A partner agent needs a doc sent over? Easy. Agent might have a student that’s a good fit for the program or course? Great — let’s set up a meeting right now. “Anything to reduce emails” is what we keep hearing!

Best of all, multiple users for the same company can use the chat now that we’ve opened Feezy up to 5 users per organisation. So it makes tracking engagement and securing new business simple for agencies and universities.

Are you an agent that wants to use Feezy? Join here free in 2 minutes.

Or are you a university/college/school that wants to find more students and/or grow its agent base quickly and affordably? Talk to us about a free trial.